t:   801 433 5423
f:   801 364 5423
tf:  877 899 5423

175 w. 200 s. ste. 3002
salt lake city, ut 84101

Question:

How do I set up a Jibe email account in Microsoft Outlook?

Answer:

  1. Open Microsoft Outlook.
  2. In the ‘Tools‘ menu select ‘Email Accounts...'
  3. Select ‘Add a new email account‘ and click ‘Next‘.
  4. Select ‘POP3‘ and click ‘Next‘.
  5. a) Enter your full name into the Your Name field.
    b) Enter your email address (username@yourdomain.com) into the Email field.
    c) Enter your domain name (yourdomain.com) into the Incoming mail server (POP3) and Outgoing mail server (SMTP) fields.
    d) Enter your username into the User Name field (this the first part of your email address. For example, if your email address was john@domain.com, then your username would be "john")
    e) Enter your password into the Password field.

    Note: do not enable ‘Secure Password Authentication’ or click ‘Test Account Settings...’
  6. Click on the More Settings... button.
  7. On the ‘Outgoing Server‘ tab check the box marked ‘My outgoing server (SMTP) requires authentication‘.
  8. Click on the Advanced tab.
  9. a) Check the box labeled ‘Remove from server after <number> days‘. Set <number> to 4.
    b) Check the box labeled ‘Remove from server when deleted from Deleted Items‘.
  10. Click ‘OK‘.
  11. Click ‘Next‘.
  12. Click ‘Finish‘.

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